4 Comments
May 16Liked by Emma Chittenden

Love this a lot! LIke the idea of thin slicing too! I think for me, through the shortcuts lense, it's anything that saves time or offers a solution to a problem I haven't yet thought about. In terms of current challenges, they're things like knowing how to streamline all the different services and product offerings I want to put out there whilst having a smooth comms strategy that is sustainable (easy for me) yet effective (useful and impactful) for the end user/customer. E.g. I have thrivecart for digital products, Convertkit for email responses and purchase confirmations to those who have bought via thrivecart, I have my website and substack. When it comes to the user journey with all of that I get in a muddle, even though I'm brilliant at supporting my clients doing this with no fuss! A fellow ADHD brain over here so maybe that has something to do with it?! Any thoughts as someone who is great at simplifying processes? Maybe I am just wildly overcomplicating this?!

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Oooh, I love this. Also, dead normal (imagine what you’re talking about but on an enterprise scale 👀👀 - it’s great fun sorting it out 😃) you aren’t overcomplicating you’ve just got organic growth which leads to things becoming a little challenging. Going back to me saying you don’t know what you don’t know. When you set these elements up, you didn’t know how manageable it would be, you pulled it together to do the job. Which it does, but now you’ve realised that while it works technically, it doesn’t work for you.

Here’s what to do, grab a sheet of A3 paper, and map out what the current structure of everything together looks like. Put it to one side. Now map out what you would LOVE it to look like on another sheet of A3. What you’ve then got is as-is, to be. You can then evaluate what needs to change. If you then decide to change parts, you have a diagram of how you want things to flow - a visual language.

The analogue approach is great for my brain because it stops me from getting distracted and I like the messiness of it. It may help you too.

Give me a shout if you’d like some help to dig into it in more detail, I love a good process redesign to make things run smoother 🤩

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May 17Liked by Emma Chittenden

This is such great advice thank you Emma! Something to do over the weekend. I’ll keep you posted 😘

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No probs! looking forward to seeing what you come up with ☺️

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